Privacy Policy

Information We Collect

When you use our budget benchmarking platform, we collect several types of information to provide you with accurate industry comparisons and insights. This includes personal details you provide directly, such as your name, email address, company information, and contact preferences when you create an account or request our services.

We also gather financial data that you choose to share for benchmarking purposes. This might include budget allocations, spending categories, revenue figures, and industry-specific metrics. All financial information is anonymised and aggregated to protect your business confidentiality while enabling meaningful comparisons.

• Contact information including name, email, phone number, and business address
• Company details such as industry sector, business size, and operational structure
• Financial data submitted for benchmarking analysis
• Usage data including how you interact with our platform and services
• Technical information like IP address, browser type, and device information

How We Use Your Information

Your information helps us deliver personalised budget benchmarking services that match your business needs. We use your data to generate industry comparisons, identify spending patterns, and provide insights that help you make informed financial decisions for your organisation.

Communication is another key use of your information. We'll send you benchmarking reports, industry updates, and service notifications. You can control these communications through your account preferences or by contacting us directly.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared. In most cases, your personal and financial data stays within our organisation and is only accessed by authorised team members who need it to provide your services.

Limited sharing occurs only in specific circumstances. We may work with trusted service providers who help us deliver our benchmarking platform - think cloud hosting, data analysis tools, or communication services. These partners are contractually bound to protect your information and can only use it for the specific services they provide to us.

• Service providers who support our platform infrastructure and operations
• Legal requirements when we're required by law to disclose information
• Business transfers if mirevoliqo is acquired or merged with another company
• Protection of rights when necessary to protect our legal interests or those of our users

Data Security and Protection

Protecting your information is fundamental to everything we do. We've implemented multiple layers of security to safeguard your data, from encryption during transmission to secure storage systems that meet Australian privacy standards.

Our technical safeguards include encrypted connections, regular security audits, and access controls that ensure only authorised personnel can view your information. We also maintain regular backups and disaster recovery procedures to protect against data loss.

While we implement robust security measures, we also encourage you to protect your account by using strong passwords and keeping your login credentials confidential. If you notice any suspicious activity, contact us immediately.

Your Privacy Rights

Under Australian privacy legislation, you have several important rights regarding your personal information. You can request to see what information we hold about you, ask us to correct inaccurate details, or request deletion of your data in certain circumstances.

• Access your personal information and understand how we use it
• Request corrections to inaccurate or outdated information
• Ask us to delete your information when legally permissible
• Opt out of marketing communications while maintaining service communications
• Request data portability for information you've provided to us
• Lodge complaints about our privacy practices with relevant authorities

To exercise these rights, contact our privacy team using the details provided below. We'll respond to your request within 30 days and work with you to address any concerns about how we handle your information.

Data Retention

We keep your information only as long as necessary to provide our services and meet our legal obligations. Account information and financial data used for active benchmarking services are retained while your account remains active and for seven years after account closure to comply with Australian financial record-keeping requirements.

Marketing information and communication preferences are kept until you opt out or request deletion. Technical logs and usage data are typically retained for 24 months for security and service improvement purposes.

When retention periods expire, we securely delete or anonymise your information so it can no longer be linked back to you personally.

International Data Transfers

Your information is primarily stored and processed within Australia using local data centres and service providers. When we do use international services - such as cloud computing platforms or specialised analytics tools - we ensure these providers meet Australian privacy standards and have appropriate safeguards in place.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience and understand how you use our services. Essential cookies are necessary for the platform to function properly - they remember your login status and preferences as you navigate between pages.

Analytics cookies help us understand which features are most useful and where we can improve our services. These don't identify you personally but give us insights into usage patterns and popular content areas.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. We don't use tracking cookies for advertising purposes or share cookie data with external advertising networks.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through your registered email address and post the updated policy on our website.

Minor updates that don't materially affect how we handle your information may be posted without additional notification. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Continued use of our services after policy updates indicates your acceptance of the revised terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.